Features

Every capability, end to end

QLINQ covers the full journey of a clinic visit, from the moment a patient wonders 'where can I be seen?' to the moment the physician calls them in.

Booking

Real slots, honest calendars

Slots are generated from each physician's actual availability and the clinic's real hours, including closures and shutdown days. Visit length adapts to the booking: a two-patient family visit reserves a longer slot automatically.

  • Availability per physician, per weekday
  • Clinic hours, closures and vacation days respected automatically
  • Slot length adapts to party size (1 or 2 patients per visit)
  • Per-patient visit notes for the clinic to see up front
  • Reschedule and cancel with per-clinic cutoff rules
QLINQ app booking screen: physician, date strip and available time slots
Wait times

Live wait times, everywhere at once

The clinic publishes its current walk-in wait from the portal; every patient browsing clinics sees it change in the same second, over a live connection. Stale numbers expire automatically so patients are never misled.

  • One tap to publish or update from the front desk
  • Freshness window enforced server-side, so stale times disappear
  • Broadcast in realtime to every open app
QLINQ app clinic list with live walk-in wait times
Check-in queue

The front desk's single source of truth

Arrivals, walk-ins, in-progress visits: one live queue, shared by the whole front desk. Status changes are logged and broadcast, so two people can work the desk without stepping on each other.

  • Check in, call, complete or dismiss with one click
  • Activity log with every action timestamped
  • Queue history for the day, searchable
  • Realtime sync across every terminal and the wall display
Walk-in wait time card and live check-in queue with checked-in patients
And the rest

Built for the whole clinic

Day calendar

One column per physician, minute-accurate time gutter, availability shading and a live "now" line. The day at a glance.

Walk-in booking

The front desk books walk-ins into real slots in seconds, with support for a second family member on the same visit.

Physician management

Add physicians, set specialties and bios, and upload weekly availability, all self-serve from the portal.

Hours & closures

Weekly open hours, single-day closures and full shutdowns. Booking honours them instantly.

Dependents & family

One patient account manages visits for children and dependents, with per-person history and notes.

Verified accounts

Email verification with one-time codes at sign-up, and self-serve password reset. Codes expire in minutes and burn after use.

Realtime engine

Live connections push every change to every screen instantly, with automatic reconnection and polling fallback.

Security throughout

Short-lived tokens with rotation, per-endpoint rate limiting, strict clinic-scoped access and TLS everywhere.

Operational logs

Appointment and queue actions are recorded with actor and timestamp: an audit-friendly trail for the clinic.

Want a deeper look?

We'll walk your team through every feature on a live call. No slideware, just the real product.